Our International Management and Services Marketing (IMSM) course students had the pleasure of welcoming Ms. Faten Abu-Ghazaleh on Wednesday, 13th Mar, 2019. Ms. Faten, President of Service Hero proudly shared her personal experience, advice and expertise while interacting with the audience. She provided them with exceptional knowledge of the subject as well as inspiration. Ms. Abu-Ghazaleh’s presentation, related to IMSM, helped the students close the gap in their studies by connecting theory to the real world. MSM Kuwait would like to thank Ms. Faten for her time and willingness to participate in one of our many events at our campus.